While these dreadful times are causing hindrance in everyone’s travel plans. With almost all modes of transport especially international flights being called off, everybody is left baffled with what to do with their pre-bookings. However, every day with Lohono Stays is a worry-free day. If you have made your reservations with us, then you need not worry. Lohono Stays is always a step ahead in taking care of its customer’s needs. Here is all you need to know about Lohono’s cancellation policies during these days of stress.
Applicable for new bookings
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Full refund for all cancellations prior to 20 days from the date of check-in
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Full credit for all cancellations made between 10 to 19 days from the date of check-in
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A 75% credit refund for all cancellations made between 0 to 9 days from the date of check-in
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Applicable for all stays in the months of April and May 2020
Applicable for old bookings
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Credit for guests who cannot travel and have booked under the previous cancellation policy (100% credit for cancellations made 10 days prior to the check-in date and 75% for cancellations made between 0 to 9 days from the date of check-in)
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Applicable for all stays in the months of March and April 2020
Should you have any questions at all about your booking, our destinations, precautionary measures or how to best protect yourself; do not hesitate to get in touch with us! We are in this together and are happy to support you as best we can.
